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|  超市营业同英语培训内容
营业员英语
Lesson1 Clothing Department服装部
It’s on the next floor up.就在上面一层楼。
How do you like this,ma’am?夫人，这件您 喜欢吗？
It’s made of exceptionally good quality,pure wool,very soft.这件衣服质量非常好，纯毛的，非常柔软。
Please come with me to the fitting room.请随我到试衣间。
This is your size,it’s a lovely dress and very smart.这是您的尽寸，这衣服很漂亮，非常时髦。
It’s in fashion now.现在正流行。
Would you like to try it?您要不要试穿一下。
Maybe a little dearer,but the quality is very good.价格可能有点贵，不过质量特别好。
It’s exceptionally good in material and the handicraft.这件衣服的料子质地特别好，做工精细。
We have this model in several sizes and colors,dark brown,light green,light yellow.
I think it becomes you.这个款式的衣服我们有好几种尺码和颜色，深我认为非常适合您。
Today,about three out of every four people in the world wear clothing made of cotton..
今天，全世界大约每四人中有三人穿棉质衣服。
Soft colors clash less frequently than bright colors.鲜艳的颜色比柔和的颜色更容易不和谐。
Dialogue1
A:Can I help you,madam?夫人，您要点什么？
B:Yes,may I see these ties?哦，我能看看这些领带吗？
A:Certainly,madam.Here’s a nice-looking one.当然可以，夫人。这条挺好看的。
B:Yes,it’s nice.But my friend wants a silk tie with a Chinese pattern.
是的，看起来不错，可我朋友想买有中国图案的丝质量领带。
A:All right.Please come with me this side,madam.行，夫人，请随我到这边来。
B:Theyare beautiful.I’ll take these two.How much?这些很好看，我要两条。多少钱？
A:Only twenty yuan each,will there be anything ease ,madam?每条只要20元，您还要别的吗，夫人？
B:No,thank you.Here is the money.Oh,could you tell me where the ladies’department is?
不了，谢谢，给你钱。对了，你能告诉我女装部怎么走吗？
A:Yes,it is on the next floor up.就在上面一层楼。
(In the ladies department)(在女装部)
B:Will you show me some pure silk blouses?可以让我看看纯丝女式衬衫吗？
A:Sure.What size do you want?当然，您要多大尺寸的。
B:Large,please.大号。
A:Here is a yellow one and it’s large.这是一件黄色大号的。
B:Good.Can I try it on?好，我可以试穿一下吗？
A:Yes,the fitting room is right over there.可以，更衣室在那边。
B:Excuse me.This is too large.Have you got any medium size.对不起，这件太大了，有没有中号的？
A:Let me check for you.Yes,we do ,but only in scarlet.Would you like to try it on anyway?
让我帮您找一下，是的，还有，不过只有猩红色的，您要不要试一下？
B:No,it’s a little too loud,but thank you just the same.不了，太花哨了点，不过还是很感谢你。
A:You’re welcome.不用客气。
Notes
Would you like to try it on anyway?您要不要试一下？
Try on 试穿（衣物等）例如：
Try on the shoes before you buy them.
Dialogue2
A:Hello,welcome to David’s Men’s Store.您好，欢迎光临大卫男士服饰店。
What can I do for you today?您要买点什么？
B:I’m looking for a new suit.我想买一套新西服。
A:Do you know what size you need?您要什么尺寸。
B:No,I’m not sure.我不太清楚。
I’d like to be measured,please.请帮我量一量。
A:Ok,it looks like you need about 48 long jacket.好的，你的西装上衣大约要48寸长。
B:And your waist is 36.你的腰围是36寸。
A:Which colors are you interested in?你要什么颜色的？
B:I’d like to see one in black and another in brown.Thanks a lot.
Noles我想看看黑色和棕色的，谢谢。
Be interested in 对某人某事感兴趣。
Are you interested in history?
Lesson 2 Shoe and Hat Department鞋帽部
What style do you want?您想要什么款式的？
Ishould say size 7 will do .我想7号尺寸的可以。
The shoes feel comfortable.这鞋穿着很舒服。
Is there anybody looking after you?有人关照您吗？
What size do you mean?您要多大尺码的？
Would you like some dress shoes,or just casual ones?您想要配正装穿的还是随便穿的鞋？
Let me have a look.让我看一看。
It is the latest model.这是最新款式。
It’s worth the price.值这个价。
You’ve got the quality there as well as the style.您不仅买了款式也买了质量。
Dialogue1
S:Good afternoon,sir,May I help you?午安,先生,有什么需要效劳的吗?
C:I want to try on a pair of shoes in the display window.我想试试橱窗内的那双鞋子.
S:Would you please show me ,sir?麻烦您告诉我哪一双好吗?
C:This one.这双.
S:I see,what is your size,sir?好的,先生,您穿什么尺码的?
C:Eight.八号.
S:Just a moment,please…here you are.请等一会…..这就是了.
C:(try on)It fits me.But let me fasten up the shoelace and walk a few steps to see how it feels.
(试穿上)很合穿,让我绑上鞋带试着走走看.
S:Sure,sir.Make sure there is a little space left in the toe.当然可以,先生,请注意鞋头必须留下点空间.
C:Hm…the sole is too hard.Could you give me that one with soft sole?唔…这鞋底太硬了,可以给我那双软底的吗?
S:Certainly,sir.Here you are.当然可以，给您。
C:This one is much better.What is it made of? 这双好多了，什么皮的？
S:Pig-skin.It’s very durable,sir.是猪革造的，先生，非常耐穿。
C:Do they need special care?需要物别处理吗？
S:Nothing special,sir.Just put them in a dry and cool place.Don’t put them into water.
也没什么特别，只需要放在干燥和凉爽的地方，不要放进水里。
Polish them regularly.Lastly,put some paper in to keep it in shape when you’re not going to use it for a long period of time. 要经常擦鞋油，还有，如果很长一段时间不穿，放些纸张在鞋里，以防变形。
C:Thanks for the information.I’ll take it.谢谢你告诉我这么多，我要这双吧。
Notes
But let me fasten up the shoelace and walk a few steps to see how it feels.让我绑上鞋带试着走走看。
Fasten up sth系住某物
Fasten up your coat.
Notes
It’s very durable非常耐穿。
Durable持久的；耐久的
Trousers made of durable material.
Dialogue2
S:Good morning,sir.Welcome to our counter.早上好,先生.欢迎到我们柜台
C:Can you show me some hats?可以拿几顶帽子给我看看吗?
S:Certainly.But what kind would you prefer?当然可以.你喜欢哪种样式的帽子?
C:The one at the bottom of the counter.Will you show it to me?可以把柜台底层下面那个拿给我看一看吗?
S:All right.But it won’t be your size,I’m afraid.好.但恐怕它可能不是你想要的码子.
If you really like this style,I’ll find the right size for you.如果你真的喜欢这种款式,我可以给你找一个合适的码子.
C:Thanks a lot.多谢.
S:Here is the one that fit you,I think可能这一顶很适合你.
C:Sorry to say it a little dark in color.可惜颜色深了一点.
S:Why don’t you try this one?It is the latest model.为什么不试一下这一顶呢?这最新款式.
C:Yes,this is just the thing.How much does it cost?好,这正是我想要的,多少钱?
S:Fifty-five yuan.五十五元.
C:Well,I’ll take this.好,我就要这一顶.
Notes
It is the latest model.这是最新款式.
The latest最近的
She always dresses in the latest fashion.
Lesson3 Embroidery Department刺绣部
I wonder which do you prefer,the hand-woven or the machine-woven?我不知道你喜欢什么样的,是手编还是机织的?
We have a very wide selection of hand crochet articles.我们的手钩针织品有很大的选择余地.
They are really great.它们的确不错.
It has the preferential price.I think.这已经是优惠价了.
We sell them by the set.我们成对出售.
It sounds reasonable.这个似乎很合理.
These hand-embroidered are all first class goods.这些手绣织品都是一等品.
They are more expensive than the machine-woven ones.它们比机织的贵.
Can you give discounts?能打折吗?
That’s our rock bottom price.那是最低价了.
Dialogue1
C:Could you show me some hand crochets,please?你能拿些手钩针织品给我看看吗？
S:Well,we have a very wide selection of hand crochet articles.好的，我们的手钩针织品有很大的选择余地。
C:Oh,they are really great.噢，它们真的很不错。
S:What do you want,madam?夫人，您想要什么？
C:Iwant a curtain.我想要一块窗帘。
S:Here you are.这个就是了。
C:It’s not long enough.Bring me a larger size,please.短了点，可以给我一块大一点的吗？
S:All right ,that’s it.行，那块可以。
C:It’s more than the usual price.I think.我想这个价格不同寻常。
S:It has been the preferential price.这已是优惠价了。
C:You haven’t anything cheaper,have you?你们再没有便宜的了，是吗？
S:I’m sorry we haven’t.很抱歉我们没有了。
Dialogue2
S:Good afternoon,madam.Anything I can do for you?下午好，夫人，有什么可以效劳的吗？
C:Good afternoon,will you show me some silk fabrics,please?下午好，我想看看这里的绸缎，好吗？
S:Yes,madam.We have many kinds of silk fabrics.There are Suzhou brocade and gauze
好的，夫人。我们这里有各种绸缎，都是苏州的绵缎和绫纱……
C:Do you have natural silk fabrics?是天然的丝织品吗？
S:Certainly,madam.We have brocade of natural silk and figured pattern of silk.Which do you prefer,madam?
那当然，夫人。我们这里有天然丝的浮花锦缎和有图案的绸缎，您要哪一种？
C:I want brocade.Will you please let me have a look at the best you have?
我要浮花锦段，能让我看看你们这里最好的吗？
S:Yes,madam.Which color do you want to have,dark or light?行，您要哪种颜色，深色的还是浅色的？
C:I like light colors.我喜欢柔和的颜色。
S:Here is the light one.It’s orange.Will this do ?这种怎么样，橙黄色的？
C:Oh,it seems a bit too loud.Would you show me something else?嗯，这个看起来有点花哨，还有别的吗？
S:Yes,what about this color?有，这种怎么样？
C:This one is fine.No wonder Chinese silk is famous all over the world.这个挺好，难怪说中国丝绸驰名世界吗？
S:Well,China is the cradle of silk fabrics.对，中国是丝绸的发源地。
C:Ok,please give me two meters,if I’m not mistaken,that’s equal to six Chinese chi,Am I right?
我要两米吧，如果我没弄错的话，也就说六尺，对不对？
S:Yes,madam,you are very good at figures.没错，夫人，您对数字很敏感。
C:Thank you.Er,I wonder if the silk piece’s color won’t go off.谢谢，嗯，我想这种绸缎应该不会退色吧。
S:As a matter of fact ,all the materials here are colorfast.不瞒您说，我们这里的各种颜色的丝绸都不退色。
Notes
No wonder Chinese silk is famous all over the world.难怪说中丝绸驰名世界呢。
No wonder难怪；不足为怪。
He resigned,and no wonder.
Notes
I wonjder if the silk piece’s color won’t go off.我想这种绸缎应该不会退色吧。
Wonder想知道
I wonder if he is ready.
Lesson4 Jewelry Department珠宝首饰部
Would you like jeweler?您要买首饰吗？
Today is Mother’s Day and all the jeweler is on sales.今天是母亲节，所有的珠宝首饰折价出售。
What kind of jeweler do you like to have ?您要哪种首饰呢？
I’m sorry we only sell at fixed prices.很抱歉，我们店不还价。
Is this suitable for you?这只适合您吗？
Sure,we have a nice gold necklace.当然可以，这里有一根非常好的金项链。
You may take if on my word,if you find out it is an imitation you may return it to me.
请相信我的话，假如您发现是假的话可以退货。
Dialogue1
C:Can you recommend something for an annive-rsary?请推荐一件结婚念礼物给我好吗？
S:Yes,sure.How about this natural pearl necklace?当然可以，这条天然珍珠项链可以吗？
C:It’s too expensive.Do you have a cultured one?太贵了，有没有人工养殖的珍珠。
S:Yes,we have cultured pearls,but there is not much choice.Would you like us to custom-set one?
有的，但款式不多，你想订购一条吗？
C:No,thanks.Can I have a look at that pair of earrings?不用了，谢谢。让我看看那对耳环可以吗？
S:The heart-shaped ones?They are the most beautiful ones in our shop.They are 18K gold and inlaid with jade.
C:Is it real jade ?是心形那种对吗？这是本店最漂亮的耳环。18K金镶翡翠吗？
S:Yes,of course,sir.Everything sold here is real.We have a very good reputation in this business.
当然是真的，先生，这里出售的都是真珠宝，我们在这一行里享有盛名。
C:How much is it?多少钱？
S:Four thousand dollars.4000美元。
C:I’ll take it .Do you pay by credit card?就要这个吧，能用信用卡吗？
S:Yes,sure.当然可以。
C:Could you please gift-wrap it for me?请给我包装成礼品。
S:Would you like a ribbon on it too?系一条丝带好吗？
C:Yes,please.That’s nice of you to think of that.好的，谢谢。您真细心。
S:You’re welcome,sir.I’m sure your wift will like it.Happy anniversary.
不用客气，先生，我想信您太太一定会喜欢这份礼物的，祝结婚周年快乐。
Dialogue2
S:Can I help you,madam?夫人，您要点什么？
C:Yes.I’d like to buy some presents for my friends.我想买些礼物送给朋友。
S:Would you like jeweler?Today is Mother’s Day and all the jewelry is on sale.首饰怎么样？今天是母亲节，所有的首饰全部折价销售。
C:That’s great.Do you have gold jewels?好极了，这里有黄金饰品吗？
S:Yes,we have 14K and 18K gold necklaces,chain and earrings.当然有，14K和18K的金项链、手链和耳环。
C:May I have a look?我可以看看吗？
S:Sure,here is a gold necklace.Its regular price is 400 yuan,and now you can have it with twenty percent discount.
当然，这里有一根金项链，原价是400元，现在你可以八折买下来。
C:It’s very elegant.I’ll take it.这项链非常精致，我买了。
S:All right.Is there anything else you want?好，你还要点别的吗？
C:Will you show me key rings?可以给我看看钥匙扣吗？
S:Yes.Here you are.好的，给你。
C:It’s very nice.Give me ten like this.I’m sure they will be good gifts for my friends.
很好，就要十个这样的，我想这是送给朋友们不错的礼物。
Notes
Today is Mother’s Day and all the jewelry is on sale.所有的首饰全部折价销售。
On sale廉价出售
Lesson5 Cosmetlcs Department化妆品部
We’ve lots of brands here.我们这里有许多品牌。
Chief is a perfect brand in our country.清妃是我国的一个优秀品牌。
It contains natural moisture factor and balances the moisture of the skin它含有天然保湿因子，能平衡皮肤水分。.
Is there any special brand you prefer?有没有您特别喜欢的品牌？
I could recommend something for you.我可以推荐一些给您。
Do you want an imported brand or a home-made one?您想要进口的还是国产的？
All of these are well-known in our country.所有这些在我国是很有名气的。
It’s neither too strong nor too ordinary.刺激性不强，但也很特别。
Dialogue1
C:I want to buy some cleansing milk.What would you recommend?我想买洁面乳液，你可以推荐一款给我吗？
S:Your complexion is on the oily side.I suggest you start using cleansing gel.
您的皮肤较油，我提议您用洁面嗜哩。
C:Anything that’ll keep my skin clean will do.任何能保持我面部清洁的都成。
S:How about this one?It cleans thoroughly without stripping your natural protective oil.The gentle formula keeps
Skin soft and healthy.这个怎么样？它能有效清洁您的皮肤，又不会洗去表皮的天然油分，而且配方温和，能保持皮肤柔软及健康。
C:Hm the smell is too strong,I can’t stang it .I’m very sensitive to fragrance.
唔…….这个味道太浓,我受不了,我对香味特别敏感.
S:We’ve also got a fragrance-free one ,specially for sensitive skin.I’m sure you will like it.
我们有一款是无香的,是专为敏感皮肤而设制的,我相信您一定会喜欢.
C:I’ll buy the moisturizing lotion and cleansing gel first.If they suit me,I’ll come back for the others later.
我先买水分乳霜和洁面嗜哩,如果合适,再来买其它几种产品.
S:Thank you very much,madam.Here are some samples of our products.Do try them out.
谢谢你，夫人。这儿有一些我们的其它产品的试用装，请拿回去试试。
C:Thank you.谢谢。
S:You’re welcome,madam..不用客气，夫人。
Notes
I can’t stand it .I’m very sensitive to fragrance我受不了,我对香味特别敏感..
Stand容忍;忍受
一般用于否定句和疑问句,与can/could连用
He can’t stand hot weather.
Notes
Here are some samples of our products.Do try them out.这儿有一些我们的其它产品的试用装,请拿回去试试.
Try sth out试用某物
The drug has not been tried out on humans yet.
Dialogue2
S:Welcome to our shop,madam.What can I do for you?欢迎光临,夫人,您要点什么?
C:Yes,please.I went some cream.我想买瓶乳霜.
S:We’ve lots of brands here.Which kind do you like best?我们这里有多种品牌,您想要哪一种?
C:I’ve no idea.Can you make some suggestion for me ?我不太清楚,你能推荐一些给我吗?
S:Chief is a very popular brand in our country.Lots of women like it.
清妃是我国一个很受欢迎的品牌,很多女士都喜欢用.
C:My skin often feels dry in winter,so I’d like one suitable to the skin.
我的皮肤冬天有点干燥,我想买适合我这种肤质的.
S:You may choose the moisturizing cream of this brand. It contains natural moisture factor and balances the moisture of the skin.您可以购买这种品牌的保湿乳霜,它含有自然保湿因子,能平衡皮肤水分.
C:Yes,that’s just what I want.How much does it cost?行,我就要这种,多少钱?
S:Forty-five yuan.What next?45元,还要点什么?
C:I want a small bottle of perfume.我想买一小瓶香水.
S:We have many brands.Is there any special brand you prefer?这儿有很多品牌,有没有您特别喜欢的?
C:Oh,I’m not very particular,provided it’s really good and doesn’t affect the skin.
我并不是特别讲究,推荐一种不刺激皮肤真正好的就行.
S:I think I could recommend for you.How about this one?It’s not too strong or too ordinary.
向您推荐一种,这种如何?刺激性不强但也很特别.
C:All right,please give me a bottle of this brand.可以,给我一瓶这种牌子的.
Notes
Oh ,I’m not very pariticular,provided it’s really good and doesn’t affect the skin.
我并不是特别讲究,只要不刺激皮肤真正好的就行.
Particular讲究的 provided只要……
I’ll come provided that I am well enough.
Lesson6 Toy Department玩具部
I think your son will enjoy playing with it.我想您儿子会很喜欢玩这个(玩具).
It’s very simple.这很简单.
Turn on the switch.打开开关.
So many toys are on sale here.这里卖的玩具很多.
We have a big variety of toys,such as…我们有各种各样的玩具,如……
Shall I show you a sample of each?是否要我每样拿一个给您看看?
This plush pug-dog is a new product.这只长毛狮子狗是新产品.
The cashier is over there.收银台在那边.
We can have it delivered.我们可以安排送货.
Dialogue1
S :Good morning,sir .What can I do for you?上午好,先生.有什么可以效劳?
C :Yes,please.I am leaving China soon.I want to buy a Chinese toy for my son as his birthday present,but I don’t know which one is the best for him.噢,我很快就要离开中国.我想买一个中国玩具送给我儿子做为生日礼物,我不知道买什么好.
S :How old is your son?您儿子几岁了?
C :Four year old.四岁.
S :This is a Panda Trucker.It’s an electric toy.I think your son will enjoy playing with it.这是一个’熊猫司机’的电动玩具.我想您儿子会很喜欢玩过个.
C :Show me how it works,please.请给我演示一下如何操作.
S :It’s very simple.Put two batteries into this box,then turn on this switch ,and the panda will drive the trunk.
很简单,放一组电池进去,然后打开开关,熊猫就会开起卡车来.
C :What an interesting toy it is!I’ll take one.I’m sure my son will be delighted.Here is the money.
真有趣!我就要这个.我想我儿子肯定会很高兴,给你钱.
Thank you for your suggestion.谢谢你的提议.
S :You are welcome.May you have a pleasant journey.别客气,祝您旅途愉快.
Notes
I am leaving China soon.我很快就要离开中国.
此句中的leaving的进行时态表示一个将要进行的动作.
Notes
I think your son will enjoy playing with it.我想您儿子会很喜欢玩这个.
Enjoy+doing sth表示喜欢做某事
The boy enjoys playing football.
Dialogue2
S :Good morning,madam,what can I do for you?早上好,夫人,有什么可以效劳?
C:Can you suggest a toy for a two-year-old boy?I’ve got to buy a birthday present for my friend’s son.
你可以推荐一份送给两岁男孩的玩具给我吗?我要买一份生日礼物送给我朋友的儿子.
S :Would you like this model lorry?It’s operated by batteries and carries light things such as rubbers and pencils.
你喜欢这辆模型货车吗?这是用电池推动的,而且可承载轻巧的东西如橡皮擦及铅笔.
C :It’s cute,but is it safe?很可爱,但安全吗?
S :Sure,madam.It meets international safety standards.You can see,the edge is round and the car speed is low.
当然,夫人,这模型车是符合国际安全标准的.你看,车边是圆的,而且车速不快.
C :Then I’ll take it.Please give me a new one.那么我就买这个,请给我一个新的.
S :Here you are.Madam.给你,夫人.
C: (Examining the toy)There is a xcratch on it.(检查玩具)这有一道刮痕
S :Just a minute,madam.I’ll change it for you right away…ere’s a new one.Please double-chechk it
.请稍等,夫人.我立即给你换一个……这是新的,请你再检查一下.
C :This one is perfect.Where do I pay?这个没问题,在哪儿付款?
S :The cashier is over there.收银处在那边.
Notes
Just a minute,madam.I’ll change it for you right away…here’s a new one.Please double-check it
请稍等,夫人.我立即给你换一个……这是新的,请你再检查一下.
Right away毫不犹豫;立即
I want it typed right away,please.
Lesson7 Florist’s花店
Could I pick you some lovely chrtsanthemums?我能给您挑几株漂亮的菊花吗？
You see,the flowers are coming on.你瞧，花将要开了。
Please change the water once a day.请一天换一次水。
These are various varieties of roses.这些是各种不同品种的玫瑰花。
I’ll wrap them up nicely.我会好好的把花包扎来。
Do you wish to write any message to accompany these roses?你要不要写个礼卡附在玫瑰花上？
These flowers grow best in rather cool,shady places.It’s very difficult to keep them.They need a good deal of care.
这些花最适合生长在阴凉的地方，很难养。要精心照顾。
Dialogue1
C :I want to order a bunch of flowers for next Tuesday.我想订一束花，下星期二送到。
S :Is it for valentine’s day?是为情人节而送的吗？
C :Yes,it’s for my girlfriend.对，送给我女朋友。
S :What kind of flower do you want,sir?您想要什么花呢，先生？
C :Tulips please.郁金香。
S:You have got good taste,sir.Which color do you need?你真有品味，先生。想要什么颜色？
C :White,please.She loves white.白色，她喜欢白色。
S :How many do you need?多少支？
C :Twelve is fine.12支就成。
S :May I suggest eleven,sir?The usual practice is an odd number.那我建议送十一支，通常都有是送单数的。
C :I see ,then eleven.Thanks for telling me that.那就十一枝吧。谢谢你告诉我。
S :You’re welcome.We also have some chocolates.Would you like to send her a box?
别客气，我们还有些巧克力，要送一盒给她吗？
C :That’s a good idea!Do you have a card to go with them?这个提议不错，你们有没有卡附送？
S :Yes,certainly.Here it is. Please write anything you want.有的，在这里。请随意填写。
C:(Signs the card)Thank you.How much are they altogether?（填好卡）谢谢你，一共多少钱？
S:Eighty dollars,including the delivery change.八十美，连送货的费用一起。
C :Here is the money.Please send them to this address before twelve o’clock.
给你钱，请于十二点以前送到这个地址。
S :Thank you very much,sir,I hope you have a memorable Valentine’s day.谢谢，祝你有一个难忘的情人节。
C :Thank you.谢谢。
Notes
I want to order a bunch of flowers for next Tuesday.我想订一束花，下星期二送到。
Order sth.(for sb)定购；定做。
She ordered a garden chair for her husband.
Notes
That’s a good idea!Do you have a card to go with them?这个提议不错，你们有没有卡附送？
Go with sth.包括在某事物中
A new car goes with the job.
Dialogue2
S :Is there anything I can do for you,Miss?小姐，您需要什么花？
C :Well,you know,today is Mother’s day.Would you please recommend some flowers?
嗯，今天是母亲节，可以推荐一些花给我吗？
S :Could I pick you some lovely carnations?You see,the flowers are coming on.
这些漂亮的康乃馨怎么样？瞧，花就要开了。
C :Sounds great!How much is a blossom?太好了，多少钱一枝？
S:Five yuan.Miss.五元，小姐。
C:Please give me a bouquet for fifty yuan.Would you please wrap them up nicely for me?
请给我拿一束五十元的，可以帮我包好吗？
S:Well,I’ll wrap them up in cellophane and tie the bundle up nicely in a blue ribbon.
行，我会用玻璃纸把它们包好，再用蓝丝带扎上。
By the way ,do you wish to write any message to accompany these flowers?
对了，您要不要写张卡附在上面？
C:Ok.Thank you,that will be fine.Wait a moment.(Writes and gives the card to the salesgirl.)
好，谢谢，太好了，请稍等。（把卡写好，递给卖花女。）
S :Here you are.请拿好。
C :Thank you very much.Here is the money.谢谢，给你钱。
S:You’re welcome .Drop in again.别客气，欢迎下次光临。
Notes
Would you please wrap them up nicely for me?请给我拿一束五十元的，可以帮我包好吗？
Wrap up 包或裹某物
The Christmas presents were wrapped up in tissue paper.
Lesson8 Spectacles Department眼镜部
I’ll give your eyes a test first.我先检测一下你的视力。
Are you near-sighted or far-sighted?你是近视还是远视。
Do you have astigmatism?你有散光吗？
Let’s see how well you can see the test chart.咱们来看看视力检测表你能盾清多少。
Look at the letter which I show you.看着我指给你的字母。
Which is the smallest line you car read?你能看清的最小一行是哪一行。
Put on this pair of glasses and try to see from a distance.戴上这幅眼镜试试看远处。
You have a loss of sight to 0.7.你的视力已经下降到0.7.
What number,please?有多少度？
What frames would you like?你想要什么镜框。
In wearing contact lenses ,care should be taken to their disinfection.戴隐形眼镜片，镜片要仔细消毒。
Clean you lenses each time you remove them.每次镜片取出来以后要清洗。
Dialogue1
C :These frames are beautiful!这些镜框真漂亮！
S :Yes,they are the latest designs.Would you like to try them on?是的，它们是最新设计，你要试试吗？
C :I want to try on this pair.我想试试这个。
S :The oval-shape one?椭圆形那个？
C:Yes,please.对。
S :I think it suits you well.我想这个很适合你。
C (Tries it on)I agree,but I like write wire frames.（试戴上）我也同意，但我喜欢金属框架。
S :How about this?They’re of the same shape.这个好吗？是同样形状的。
C :They’re much better.I want to change the lenses too,but I haven’t brought my prescription with me.
这个好些，我想把镜片也换上，可惜没有带视力记录来。
S:Don’t worry,Miss.We have qualified optometrists here.You can do an eye test now .
别担心，小姐，我们这里有合格的验光师。你可以即时验眼。
C :Wonderful!How much is a pair of anti-reflection lenses?太好了！一对不反光镜片大约要多少钱？
S :Prices range from two hundred to a thousand.由二百至一千不等。
C :Do you have sunglasses too?你们卖太阳镜吗？
S :Yes,sure.We have different kinds of sungl-asses.有的，我们有各式太阳眼镜。
C :But I want prescription-lens.但我要有度数的那种。
S :They could be ordered,too.It takes just a few days.这可以定制，数天后便可来取。
C :You’re very efficient.你们真是有效率。
S :Thank you.We’re glad to hear that.谢谢，很高兴你这么说。
Notes
Prices range from two hundred to a thousand.价格由二百至一千不等。
Range from A to B在A 与B之间变化或变动。
Their ages ranges from 25 to 50.
Dialogue2
C :Hello,I need new contacts。你好，我需要一副新的隐形眼镜。
S :Do you have your eyes examined?你需要验光吗？
C :Yes,I do .Do you have disposable lenses?是的，需要。你们有用完即丢的镜片吗？
S :We sure do.We have a special which includes the eye exam and your lenses for six weeks.The price is $5200.
有，我们有项物价，包括验光和可用六周的镜片。价格为五千二百元。
C :Ok,I may be interested in that.好的，我可能对这个有兴趣。
S:All right,just fill out these forms and we’ll get started.好，请你先把这些表格填好，我们就可以开始了。
Lesson9 Electric Department电器部
What type are you looking for?你要哪个样式的。
Which type of electric fan do you prefer ,desk,ceiling or floor-standing?
你要哪一种电扇，台式、吊式还是落地式？
Here’s one that is quite reliable.这里有一种比较可*。
There is a booklet of operating instruction that comes with each appliance.每一台都有一本使用说明书。
You want a color television,I suppose?你要一台电视机，对吗？
What size do you want?你要多大尺寸的？
These appliances have a one-year guarantee.这些电器都保修一年。
If there is any repair work within this time,our service department will see to it free of charge.
在这期间，如需要修理，我们的服务部门提供免费服务。
Dialogue
S:Are you looking for something ,madam?你要买什么，夫人？
C:I want to buy a refrigerator.我想买一台冰箱。
S:How about this one?It has a deodorizer to keep the fridge free of bad smells.
这个怎么样？它有一个除臭系统，防止冰箱出现臭味。
C:This one is too big.I think a two-door is all right.We only have a small open kitchen.
这个太大了，我想双门的已经够了，我们只有一个小型的开放厨房。
S:Then how about this one?Its low noise design,reduces the offensive operating noise to a minimum.
那么这个怎么样？它的静音设计将恼人的运作噪声减至最低。
You won’t be disturbed even if it is placed in the living room.即使放在客厅你不会被干扰。
C:It sounds good,but it’s too expensive.It’s over my budget.听起来不错，但太贵了，超过了我的预算。
S:We have a convenient installment scheme,madam?我们有一个便捷的分期会款计划，夫人。
S:You pay a down-payment of one thousand dollars,and then two hundred each month for a year.
你首先支会一千元的预付金，然后在一年内每月供款二百元。
C:That’s fine.I’ll take it.How long is the warranty period?很好，那我就买这个吧。保用期有多久？
S:Three years,madam.Even when the warranty expires,you can still enjoy a discount on any repair works by presenting the expired warranty card.
三年，夫人。即使过了保用期，你仍能享有优惠的维修服务，只要出示那张已过期的保用卡便成了。
C:Great!Do you have one in gray?太好了，有灰色的吗？
S:Yes,madam,Would you please fill out this form and pay the down-payment now.
有的，夫人。请你填好这份表格及支付首期。
C:(Fills out the form)Here you are.（填好表格）行了。
S:When do you want it delivered?你想什么时候送到？
C:Next Monday,please.下星期一。
S:Fine.We will deliver and install it for you on Monday.Here’s you receipt,madam.
好的，我们会在下星期一送货及提供安装。这是收据，夫人。
C:(checks the brand,model number and price carefully.)Thank you.
（仔细核对牌子、型号及价钱。）谢谢。
Notes
Its low noise design,reduces the offensive operating noise to a minimum.
那么这个怎么样，它的静音设计将恼人的运作噪声减至最低。
Reduce sth(to)减少；降低。
Lesson10 Furniture Store家具部
What sort of furniture would you like to see?你要看哪一种家具？
We have a rich selection,sir of new and second-hand furniture,and make it to order,too.
先生，我们货色充足，新的、旧的家具都有，还可以定做。
We have the furniture of a drawing room in mahogany which will just be the thing for you.The style is modern.
我们有红木的起居室家具，对你很适合，样式新颖。
You see this furniture is quite new.It is just out of the workmen’s hands.The design is rather smart.
你看这些家具很新，才做好的，款式也颇为漂亮。
We have several kinds of beds:double,single and twin beds.The latter variety is most popular.
我们有好几种床，双人床，单人床和对床，后一种款式非常受欢迎。
The table over there would be ideal for you dining-room,because it can be made both large or small merely by folding the top board.那边的桌子对你的餐室很适合，因为桌子可开可合，可大可小。
The table top is heat resistant.桌面是抗热的。
Dialogue1
S:Can I help you,sir?有什么可以效劳的吗，先生？
C:I’d like a table of good quality.我想买一张质量好的桌子。
S:You’ve certaintly come to the right place.Come let me show you.what do you think of this one?
那您来对了，我带您看看，这张怎么样？
C:Well,it’s a nice color and the style is not bad,but it’s a bit too larger.I’d like a slightly smaller one.
C:How about this one?嗯，颜色好看样式也不错，但大了一点。我想要一张稍微小一点的。
S:Mm,I like it,How much is it?唔，可以。多少钱？
C:Sixty-five dollars.六十五美元。
S:Here’s the check.Could you deliver this table to my house?Here’s my card.
这是支票，你能送货上门吗？这是我的名片。
C:Of course,sir,and please call again.We are always at your service.
当然可以，先生。欢迎下次光临，我们随时为您服务。
Notes
Could you deliver this table to my house?Here’s my card.你能送货上门吗？这是我的名片。
Deliver(sth)to是“递送；传送（信件、包裹、货物等）之意。
Dialogue2
C:The design of this furniture is quite special,what is it made of?这些家具的设计很特别，是什么材料做的？
S:It is made of rosewood,madam.It’s marked by rose color and fragrance of rose.
夫人，这是用花梨木造的，木色象玫瑰而且木质有玫瑰花香。
C:Really,let me smell it.Hm there is a light fragrance of rose.真的，让我闻闻，唔 有一阵淡玫瑰香。
S:Would you like this chair,madam?This is a reproduction of Qing Dynasty furniture.
你喜欢这把椅子吗？这是仿清家具。
C:Fantastic!I love it.Is there a table to go with it?太好了，我很喜欢，有配套的台吗？
S:Yes,sure.We have a book of designs which you can choose from.Would you mind coming this way?I’ll show you.
有的，我们有一本家具目录书让客人从中挑选。麻烦您往这边走，让我拿给你看看。
(the customers choose a set of chairs,a table and chest)客人挑选了椅、台及箱
C:Will you ship them to us when finisthed?完工后你们会代为寄运吗？
S:Sure.We’ll have it insured,too.当然会。我们还会购买保险。
C:What does insurance cover?包括哪些方面的保障？
S:It covers loss in transit.只包括运送途中的遗失。
C:I want an all-risk insurance policy against both loss and damage.I’ll pay for any extra charges.
我候买“全保”，包括损害及遗失，额外的费用由我来支付。
S:Certainly,madam.We’ll arrange it for you.好的，夫人，我们会为你办妥的。
Notes
Would you mind coming this way?I’ll show you.麻烦您往这边走，让我拿给你看看。
Mind doing sth.对某事介意；反对某事
Would you mind helping me?
Would you mind my closing the door?
Notes
Certainly,madam.We’ll arrange it for you.好的，夫人，我们会为你办妥的。
Arrange for确保某事发生；设法
I’ve arranged for a car to meet you at the airport
Lesson11 Camera shop照相器材部
It will sure give you every satisfaction这只相机一定会使您满意。
A self-timer is also installed in this camera,which delays the exposure for about 10 seconds.
这种相机有自拍装置，延时十秒。
The seagull DF-1 is a popular camera in China.海鸥DF-1相机是中国的名牌产品。
For filters there are yellow,green and red.滤色镜有黄色的，绿色的和红色的。
It’s guaranteed for one year.If anything goes wrong within a year,you can have it repaired free of charge.
保修一年，一年以内出了故障可以免费维修。
Do you want any prints done?你要印相片吗？
How many copies do want printed off?这张底片你要印多少张？
We develop film for our customers free of charge.Of course we expect to have the pleasure of supplying the prints.
我们免费为顾客冲洗胶卷。当然我们希望能荣幸地为顾客印相。
We can have them ready by this time next week.我们下周这个时候就能印好。
Kodak and Fuji are imported films.柯达和富士是进口胶卷。
Dialogue1
S:May I help you ,sir?有什么能效劳吗，先生？
C:I’m looking for a camera.我想买一部相机。
S:What kind of camera are you looking for?您要哪一款呢？
C:Which one is easier to operate?I’m not a serious photographer.哪一款较容易操作？我并非是个资深摄影者。
S:Then I suggest you buy a snapshot.Its functions include automatic film loading and winding,automatic exposure
and automatic focus.那我提议你买一部全自动相机，它具备自动上卷及回卷、自动曝光及全自动对焦等功能。
C:Can I control the focal length?我能控制焦距吗？
S:Yes,some of them include a built-in zoom lens with wide-angle and telephoto setting.
可以，有些自动机具备广角镜及远摄镜功能的内置变焦镜。
C:Great!How much is that kind of camera?那太好了，这类相机要多少钱？
S:It depends on the brand.The price range is from one thousand to three thousand dollars。
那看牌子而定。价钱由一千至三千不等。
C:Well,would you please recommend a snap shot camera to me?那么请你介绍一款自动机给我好吗？
S:How about this one?这款可以吗？
Dialogue2
C:Good afternoon,Miss.Do you have color films？下午好，小姐，有彩色胶卷吗？
S:Yes,sir.What size?有的，先生。什么型号的？
C:One hundred and thirty-five.一百三十五。
S:Will you kindly step over here to this showcase?您能到陈列柜看看吗？
C:Yes,thanks.行，谢谢。
S:Kodak and Fuji are imported films.We also sell homemade,such as Lekai。
柯达和富有士是进口胶卷，我们这也有国产的，比如说“乐凯”。.
C:By the way,with what were those pictures above taken?对了，上面的照片是由什么胶卷拍的？
S:Just with Lekai.就是用“乐凯”拍的。
C:The color is wonderful.Please get me two rolls of it.色彩很好，请给我拿两卷。
S:Here you are.这就是了。
C:Thank you very much.谢谢。
Lesson12 Arts and Crafts Department工艺术品部
How do you like this one?The background is pale blue with Chinese paintings of flowers and birds.
这个你喜欢吗？淡蓝色底纹的中国传统花鸟画。
Chinese stichery is beautifully patterned and exquisitely embroidered.中国绣图案漂亮，绣工精细。
There are China’s four treasures of the study:the writing brush,ink stick,ink stoneand paper.
这是中国文房四宝：笔、墨、砚、纸。
In our shop,we have embroideries from Hunan,Hangzhou and Suzhou.All of them are the most famous embroideries
In China.我们店里有湖南、杭州和苏州的刺绣，都是中国最有名的。
The cloisonn is a Beijing specialty.We have a rich variety of the cloisonn wares.
景泰蓝是北京的特产，我们有各种各样的景泰蓝制品。
There are paper cuts,another folk art of Chinese people.这些是中国剪纸，中国的另一种民间艺术。
Look at the birds and flowers on it .They are excellent in figuration.
看上面这些花鸟，它们的造型真是栩栩如生。
Dialogue l
S:May l help you,sir?有什么可以效劳的吗，先生？
C:(Points to a set of porcelain tableware.)lt’s a traditional Chinese design,isn’t it?
（指着一套瓷器餐具。）这是中国传统设计,对吗？
S:Yes.lt is made in jingdezhen,a place famous for porcelain.
是的,这是景德镇制造的,景德镇是著名的瓷器出产地。
C:lt’s extremely beautiful.I will take it.Do you have tablecloths to go with it?
的确非常漂亮，我就买下吧。你们有配套的台布吗？
S:A linen one or a brocade?要麻制的还是织锦的呢？
C:Brocade,please.要织锦的。
S:How about this one?It’s hand embroidered with a bamboo design.
这个怎样？这是人工刺绣的，上有竹子的图案。
C:Too expensive.You haven’t got anything cheaper,have you?太贵了，有没有便宜一点的。
S:Please consider the fine craftsmanship.They’re worth this price.请看看这精细的手工，值这个价的。
C:Can you give me a discount?能打点折扣吗？
S:I’m afraid not,sir.The price is fixed.抱歉不可以，先生。我们是不二价的。
C:I see,then I’ll take them.这样我买下它吧。
S:Shall I wrap it together with the tableware or wrap them separately?要跟茶具一起包装还是分开包装呢？
C:Separately,please.请分开。
S:Altogether three thousand five hundred,please.一共是三千五百元。
(Takes out a cheque book.)(拿出支票薄。)
C:I’m sorry,sir.We don't accept personal cheques.对不起，先生，我们不接受任何私人支票。
S:Then I will pay by cash.那我就付现金好了。
C:Thank you very much,sir.Please come again.谢谢你，先生。欢迎下次光临。
Notes
Yes.It is made in jingdezhen,a place famous for porcelain.
是的，这是景德镇制造的，景德镇是著名的瓷器出产地。
Be famous for.以……而著名。
New York is famous for its skyscrapers.
Dialogue2
S:Are you being served,sir?有什么可以效劳的吗，先生？
C:I’d like to buy a medium-sized cloisonné vase with a light blue background.
我想买一个中等尺寸的景泰蓝花瓶，有淡蓝色底纹的那种。
S:I’m sorry,sir.They are sold out.We only have some big ones.But we are expecting to have some tomorrow.
对不起，先生，它们已经卖完了。我们只有大号的。但预计明天能到货。
C:Oh,I am leaving China tomorrow.I don’t think I have much time.
噢，我明天就要离开中国，我想我没有那么多时间了。
S:Could you go to Shanghai Friendship store and get it there?你可以到上海友谊百货商店看看。
C:Let me see.How much is the big one?我再看看，这些大的多少钱一个？
S:One hundred and eighty-five yuan.一百八十五元。
C:That sounds reasonable.Would you show me some?价格很合理，能让我看看吗？
S:Yes,sir.How would you like this one?The background is pale blue with traditional Chinese paintings of flowers and birds.当然可以，先生。这个怎么样？底色是浅蓝的，还有中国传统花鸟。
C:It’s attractive.I’ll take a pair.I’m sure my wife will like them.很漂亮，我要一对。我想我妻子会喜欢的。
S:Yes,I’m sure she will,sir.她肯定喜欢的，先生。
S:Yes,sir.Please write your name and address on this slip.可以的，先生。留下您的姓名和地址。
C:Ok.How much should I pay for them?好，我总共得付多少钱？
S:Four hundred yuan altogether,including the postage and the charge for packing.You know,we’ll have to make a special box.总共四百元，包括邮费和包装费。你知道我们需要特别包装。
C:All right.Here’s the money.好的，给你钱。
S:Thank you.谢谢。
Notes
But we are expecting to have some tomorrow.预计明天能到货。
Expect预计
I explect I will be back on Sunday.
Lesson13 Stationer’s文具部
What do you think of this kind of ballpoint pen?你认为这种圆珠笔怎么样？
I can give you two refills of each color for the ballpoint pen.我能给这只圆珠笔配两根替换笔芯。
You can try out this ballpoint pen.你可以试试这支圆珠笔。
Look,this one is very taaractive.The message is warm and friendly.瞧，这张很吸引人，贺词热情友好。
That’s one of our personal message cards.这是我们卖的一种表达个人信息的祝贺卡。
We store a large line of cards for Valentine’s我们进了许多情人节贺卡。
It’s designed that way intentionally so that the sender can write a message.
它有意设计成那样，以便让送卡人写上自己的话。
We’ve got a great variety of cards in stock for all occasions,such as holiday,get-well cards,graduation cards and friendship cards.我们库存有各个场合使用的卡，如节日卡，康复卡，毕业卡和友谊卡。
Dialogue1
C:Can I take a look at that Parker fountain pen?我可以看看派克的自来水笔吗？
S:Of course.Here you are.当然可以，在这边。
C:Are they appropriate as Christmas gifts?适合做圣诞礼物吗？
S:Certainly.They are good for any occasion,sir.当然，他们适用于各种场合。
C:Is it a self-filling pen?是自动注入式吗？
S:Yes,sir.是的，先生。
C:But how do you fill it?但是，墨水要怎样注入进去呢？
S:Well,the self-filling device is simple,sir.噢，先生，这种笔的自动注入很简单。
You just point the pen in ink and press it here,then the pen is filled instantly.
您只要把笔尖浸到墨水里，然后压住这边，就成了。
C:Have you got sone paper for me to write on?有没有一些纸让我试写看看？
S:Here you are.在这里。
C:Oh,this is too fine.lwant a medium point.笔尖太细，我要一个中等的笔尖。
S:I’m afraid these are the only ones we have left,sir.先生，很抱歉这些是我们仅有的了。
C:Then l will tade this.How much is it?那我就买这个吧。多少钱？
S:That is worth two hundred HK dollars.Do you want tl hwve it gift-wrapped?
二百元港币。你要把它当礼物包起来吗？
C:Yes,if you can.Here is the money.好的，如果你能的话。给你钱。
S:Thank you .Here you are.谢谢，这就是了。
Notes
.Are they appropriate as Christmas gifts?适合做圣诞礼物吗？
Appropriate适当的；适合的
His formal speaking was appropriate to the occasion.
Notes
.Do you want to have it gift-wrapped?你要把它当礼物包起来吗？
Have something done意思是“请/让/叫某人做某事”，是惯用句型，例如：
Last Sunday we had some photos taken.
Dialogue2
C:will you please give me a writing pad and bundle of envelopes?请你拿一扎信纸和一包信封给我好吗？
S:Of course.Right this way.How about this kind of thick gray letter paper with envelopes to match for social correspondence.当然可以，就在这里。这些质地厚的灰色信纸和信封相配的怎么样？
C:These will do.How much?这些可以。多少钱？
S:It cones to fifteen yuan.总共是十五元。
C:Here is the money.Please don’t forget to write the receipt.钱在这里。请不要忘了开一张发票。
S:Here you are.Will there be anything else?这就是，还需要其它的东西吗？
C:No.That will be all for today.不了，今天这些就够了。
S:Good day,sir.先生，走好。
C:Good day.再见。
Lesson 14 Book Store书店
The latest are on these shelves,and this is the latest on aviation,just out last week.
最新出版的书全在这些架子上，这本是最新出版的有关航空的书，上星期才出的。
This book has run into 5 editions,which edition do you want?本书出了五个版本，你要哪个版本？
Do you want hard-cover or the paper-back edition?你要精装的还是要平装的？
Who’s the author?When was it published?谁是作者？什么时候出版的？
The book sells well.这是一本畅销书。
What size do you want?We have several:in 32 mo,in 18 mo and there is the great dictionary.
你要什么开本？我们有好几种：32开，18开，还有大型词典。
This book is out of print.这本书已绝版了。
We can order the book for you if you like.如果你要，我们可以为你预订。
If you have time,you may come again in a few days.有空的话，过几天来看看。
We have a large selection of them.You can take your choice.这类地图我们有很多种，你可以任意挑选。
You can try the second-hand bookstores.你可以到旧书店去看看。
You’d better try some other bookstore.你最好到别的书店去看看。
Dialogue1
S:May I help you?能为您效劳吗？
C:That’s all right.I’m just browsing around.不用了，我只是随便看看。
S:If you should need some help,just call,I’ll just be around.万一您有什么需要，请叫一声，我就在附近。
C:Thank you.谢谢。
(later)（稍后）
C:Excuse me,how much do you sell these books for?对不起，这些书怎么卖。
S:That’s four dollars times the present exchange rate.那是四元乘以目前汇率。
C:I guess this is not an illegal reprint.我想这不是非法盗印版吧。
S:No,it’s not.不，不是。
C:O.K.,I will take it.I need this badly.好吧，我就要这本，我很需要这本书。
Dialogue2
S:Yes?有什么事吗？
C:Do you have the latest issue of National Geography?你们有最新出的《国家地理杂志》吗？
S:I’m sorry I didn’t hear you.对不起我没听清。
C:I said,National Geography.我是说有没有《国家地理杂志》？
S:Oh, yes,you will see it in the racks for maga-zines.Just keep on going straight until you meetthe dead end.
喔，有。您可以在杂志架上找到，一直走到底就会看到。
C:Thank you.谢谢。
S:You’re welcome.不客气。
(later)（稍后）
C:I’ll take this one.Can I get a bigger bag for all my things?
我就要这本，可以给我一个大袋子来装我所有的东西吗？
S:No problem.Put them all there.没问题。请把它们全部放在这里。
C:Thanks a lot.多谢。
Lesson 15 Drugstore药店
It will only take five minutes,so perhaps you’ll wait.只需五分钟就能配好，所以需要你得等一等。
I’ll do it for you straight away.我马上给你配。
You can call back for it in about an hour.你可以过一小时回来取药。
You’ll get your medicine on presentation of the slip.你将凭条取药。
Be sure to take the correct dose.一定按规定剂量用药。
They are painkillers.Take one when you feel really bad.Don’t take more than three tablets a day.
这些是止痛药，实在痛处难受时吃一片。一天不要超过三片。
Take them with plenty of water.服药时多喝水。
Try this cream.i think you’ll find it’ll do the trick.试试这种软膏，我想你会发现它的效果很好。
Rub in this ointment every four hours.每隔四小时涂一次药。
This new drug does not produce side-effects,but it tastes nasty.这种新药没有副作用，但味道很苦。
The ointment should be kept away from heat and dampness.药膏不能放在炎热潮湿的地方。
Dialogue1
C:Could you suggest some medicine for a headache?你能建议一些治疗头痛的药吗？
S:Are you allergic to anything?你有没有什么过敏？
C:No.没有。
S:We have Tylenol here.我们有太龙牌的阿斯匹林。
C:That’s fine.很好。
S:How many tablets do you want?要几片？
C:Make it just five.五片就行了。
S:Five tablets it will be.How strong do you want it?那就五片吧。你想要药效有多强？
C:Just the 500 mg.will do.五百毫克的就可以。
S:Just take it after every meal.每餐饭后服用。
C:Can I take one now?我现在可以服一片吗？
S:Yes,you can.There is drinking-fountain over there.可以。那边有饮水机。
C:Thanks.谢谢。
(later)（稍后）
S:Can you bottle up this for me?This is my doctor’s prescription.
你可以帮我把这瓶子装满吗？这是医生开的处方。
C:Could you wait just a minute?I’ll have to verify this.稍等一下，我必须核对。
C:O.K.好的。
S:Everything seems to be in order.一切都准备好了。
C:How much will that be?要多少钱？
S:That comes to one hundred.总共一百元。
C:Could you just add in some vitamin supple-ments for me?可以帮我再加一些维生素辅助药吗？
S:O.K.Do you want anyting else?好的，你还要别的吗？
C:That’s all.Here’s the money.不要了，钱在这里。
S:Thank you.谢谢。
Dialogue2
S:Hello there,can I help you with anything today?早上好，要买点什么？
C:Hi.I was looking for a good multi-vitamin.Could you recommend one for me?
你好，我想找一种多种维生素。你能为我推荐一种吗？
S:Well,how old are you?好的，你多大了？
C:Let’s just say I’m old enough to vote and have been for quite a while.这么说吧，我有投票权好一阵了。
S:Oh,okey.Well,I’d recommend this multi-vitamin right here.明白了，那我就推荐这种多种维生素吧。
It has everything from A to zinc,beta carotene,vitamin A,and selenium.
它什么都包括，含锌，含胡萝卜素、维生素A、维生素C各矿物质。
This should take care of all your daily needs.这能满足你日常的需要。
C:How much are these?这些要多少钱？
S:Well,they’re less expensive if you buy them as a set than if you bought them individually.This set is twenty-six dollars.成套买比分开买要便宜。这一套是26美元。
C:Okay.Do you have any natural remedies for colds and such?好的，你们有治疗感冒之类的自然药物吗？
S:Oh,we have several non-prescription medicines that can helpwith the symptoms of a cold.
有，我们有几种非处方药物，可以帮助消除感冒症状。
What seems to be the problem?你的问题是什么？
C:I’m getting over a cold right now,and it’s my throat,it’s still a little sore.
我的感冒快好了，嗓子不舒服，还有点痛。
S:Oh,Well,I use these zinc lozenges right here.They seem to help a lot.
喔，就用这些喉片吧。它们应该挺管用的。
Notes
Let’s just say I’m old enough to vote and have been for quite a while.
这么说吧，我有投票权好一阵了。
Enough to to sth足够的；充分的
At 14 you aren’t old enough to buy alcohol.
Notes
This should take care of all your daily needs.这能满足你日常需要。
Take care of 应付
This kind of car take care of transprtation.
Notes
I’m getting over a cold right now,and it’s my throat,it’s still a little sore.
我的感冒快好了，嗓子不舒服，还有点痛。
Get over恢复；痊愈
It takes me a long time to get over my cold.
Lesson 16 Food Shop食品店
Would you like to buy some fish?你想买这些鱼吗？
We’re just having a glut in the market,you’d better buy some now,,and they go very fast.
只是市场上供过于求，您最好现在买，很快就没有了。
They are quite a real good buy.They’ve come for only ten yuan per kilo.这些很划算，每公斤只要十元钱。
They’re imported from South Korea.这些是从韩国进口的。
What do you think about this one?It consists of various kinds of sweets,a box of biscuits,two thins of cigarettes and so on.您认为这些怎么样？它是由各种糖果，一盒饼干和两包香烟组成。
There are fish,crabs,shrimp and clams.有鱼、螃蟹、虾和蛤。
You can go there to the fish tank and select the fish you want.I’ll go with you.
你们可以到鱼槽那里去选你要的鱼，我会跟你们一起去的。
If you find anything unsatisfactory,bring it back and we will exchange it.
如果您发现任何不满意的地方，拿回来，我们会退换。
Dialogue1
S:Would you like to buy some fish?您想买一些鱼吗？
C:How much are they?多少钱呢？
S:Thirty dollars per kilo.每公斤三十美元。
C:That’s quite chesp.Is there anything wrong with them?真便宜，这些鱼有什么问题？
S:No,madam.We just have a glut in the market,you’d better buy some now,and they go very fast.
没有，夫人，只是市场上目前供过于求。您最好现在就买，很快就没有了。
C:Okay,then,give me four kilos of it.And please clean them for me.那好吧，给我四公斤。请帮我洗干净。
S:That’ll be one hundred and twenty dollars.Do you want anything else?一共是一百二十美元。您还需要别的吗？
C:How much about oranges?桔子怎么卖？
S:They are quite a real good buy.They come for only ten dollars per kilo.
买这些桔子很划算，每公斤只要十美元。
C:Give me five kilos for the oranges.How about some apples?给我五公斤桔子，苹果怎么卖？
S:That’ll be twenty dollars each.每个二十美元。
C:Why are they so expensive?为什么这么贵？
S:They are imported from south Korea.But they are very much worth the price.See how big and red they are!
这些是从韩国进口的，但它们值这个价，看它们多大多红啊！
C:But are they sweet?很甜吗？
S:Yes,they are.很甜。
C:Alright give me just four of them.好吧，给我四个就行了。
S:You sure are buying a lot today.What’s the occasion?您今天确实买了很多，有什么特殊的事情吗？
C:Oh,nothing.We just have a small get-together with a couple of friends.哦，没有。只是几个朋友有个小聚会。
S:Here’s the bill.It all totals up to two hundred and ten dollars.这是账单。总共是两百一十美元。
C:Here’s two hundred and ten dollars.这里是两百一十美元。
S:Have a good party.祝你聚会愉快。
C:Thanks.谢谢。
Notes
That’s quite cheap.Is there anything wrong with them?真便宜，这些鱼有什么问题？
There is something wrong with有毛病，出故障
There is something wrong with this computer.
Notes
They are quite a real good buy.They come for only ten dollars per kilo.买这些桔子很划算，每公斤只要十元钱。
Dialogue2
C:Is it made in Taiwan?这是台湾制造的吗？
S:Yes,madam,it is made in Taiwan,and you will find they are as good as the ones made in Japan in every respect.
是的，夫人，它是台湾的。您会发现这个和日本制造的完全没有两样。
C:Including the price?包括价钱？
S:No,they are much cheaper.About half as much as those that come from Japan.不，它们比日本进口的便宜一半。
C:I’ll give it a try.I’ll have 4 of this.我买来试试，来四个。
S:Would there be anything else?还要其它的吗？
C:No,that will be all.I don’t want to sound dubious of your goods,but what if there’s anything wrong with them?
不要了，就这些。我不想对你们的产品表示怀疑，但如果东西坏了怎么办？
S:We will guarantee our canned goods.我们保证我们的罐头食品。
If you find anything unsatisfactory,bring it back and we’ll exchange it.But I don’t think there’ll be anything wrong.
如果您发现任何不满意的地方，拿回来，我们会退换的，但我想不会有任何差错的。
C:I’m sure there won’t be.I’ve just had some bad experiences with Taiwan made canned goods.
希望不会有，只是我有过买到台湾罐头食品差劲的经验。
But I’m sure I won’t have any problems with yours.但我确信你们的不会有问题的。
S:I’m glad to hear that.It’s a hundred dollars.很高兴听您这么说，一共一百美元。
C:Here is the money.钱在这里。
S:Drop by anythime.随时欢迎再来。
Lesson 17 Car Dealer’s车行
Would you like to look at it?你想看看吗？
It’s a coupe with a vinyl roof.是一辆双门带一个塑料顶篷的。
All models have automatic transmissions.所有型号的车都有自动变速。
It also has power steering,power brakes,and air conditioning.还有动力方向盘，动力刹车和空调。
Although it’s a 5-seater,you can probably squeeze In six.虽然只有五个车座，挤一挤也可以坐六个人。
It is a really a nice car,inside and out.这确实是一辆很漂亮的车，里外都不错的。
It’s got a huge trunk:there’s plenty of room for your baggage.有一个很大的车尾行李箱：有充分放行李的地方。
All these vehicles feature air-conditioning.所有这些车都有空调。
It can run up to a hundred kilometers per gallon.一加仑汽油能跑一百公里路。
It is fuel-efficient.很省油。
Dialogue1
S:How do you like it?你觉得这辆车怎么样？
C::It looks great.Is there any way I can teat-drive it?看起来很棒，我可以试车吗？
S:Sure.If you’ll just wait here for a moment,I’ll just tell my boss and get the keys.
当然可以，如果你愿意在这里稍等一会儿，我就去告诉老板并将车钥匙拿来。
Thanks谢谢。
(later in the car)（稍后在车里。）
C:I like it very much.It’s really very smooth and responsive.我非常喜欢，的确非常平稳又灵敏。
S:You will find on your dashboard that everything has been computerized.It can go on driving automatically,too.Oh,watch that curve!
您可以从仪器表上发现每一样东西都经过电脑处理，还可以自动驾驭。噢，小心那弯路！
C:Oh,yes.How about the mileage?How far will it og?喔，好的。关于里数方面呢？它能跑多远？
S:It can run up to a hundred kilometers pergallon.一加仑汽油可以跑一百公里。
C:It is fuel-efficient.很省油的。
S:Well,we can put in a stereo system also if you want.如果你要的话，我们也可以装上立体音响设备。
C:Yeah,have you sold a lot of these yet?嗯，你们已经卖了很多了吗？
S:There seems to be a lot of people who are interested and we’ve sold at least ten this month
.似乎有很多人感兴趣，这个月我们已经卖了至少十部。
C:Do I get a rebate.if I buy now?如果我现在买，会打折扣吗？
S:Yes,that’s around four to five thousand.会的，差不多四千至五千元。
Notes
If you’ll just wait here for a moment,I’ll just tell my boss and get the keys
当然可以，如果你愿意在这里稍等一会儿，我就去告诉老板并将车钥匙拿来。
Will并不表示将来，而是表示一种意愿
If she will go with me,I shall be very pleased.
Notes
It can go on driving automatically,too.还可以自动驾驭。
Go on+动词 继续进行
It can go on raining these days.
Dialogue2
S:Hi,What can I do for you?你好。有什么可以效劳的？
C:Hi.My daughter drove this car yesterday.What kind of mileage does it get?
你好，我女儿昨天开的是这种车。它能开多少里数。
S:Oh,it gets great mileage-29 miles per gallon in the city,35 on the highway and it has excellent safety features,like the dual air bags and ABS brakes.它的里数可大了在城里每加仑能跑29英里，在高速公路每加仑能跑35英里 它的安全性能也是一流的，有两个安全气囊和ABS刹车。
C:What are ABS brakes?什么叫ABS刹车？
S:Anti-lock(brake)system-and it’s to keep you from skidding on the road and the new cars have them.
就是防抱死系统，它能防止你在路上打滑，新一点的车子都有这种系统。
C:Okey.That’s great.You know.on my other car oh God it is so slow driving in and out of traffic!
不错，很好。你知道，我的另一辆 天哪能 它进出车流的时候可慢了。
S:Well; this has a 2.1 liter engine with fuel injection,so you won’t have any problems merging into traffic with this car.这辆车有一个2.1升的燃烧喷射引擎,所以开这辆车时不会有任何问题.
C:Good,this is a great car;I really like it;I really do.But,you know,it’s a thousand dollars more than I planned on spending.很好,这时一辆很棒的车,我真的很喜欢.但你可知道吗?它已经比我预算的超出1000元了.
S:I wouldn’t to by the sticker price.I can take off five hundred dollars from the MARP if you buy today.Would you like to have a seat inside?我不会照上面的价卖的.你要是今天要的话,我可以从制造商建议价里打掉500美元.要坐进去试试吗?
C:Yeah.Thanks.What about the stereo?Can I get one with a CD player?
好的,谢谢.音响怎么样?可以给我一套CD唱机吗?
S:We can specially order one for you.That would be an extra six hundred and seventy-five.
我们可以特别给您一套.那要额外再付675块.
C:No thanks!Forget about the CD player,then.算了,谢谢,那就不要CD唱机了.
Notes
I can take off five hundred dollars from the MARP if you buy today.
你要是今天要的话,我可以从制造商建议价里打掉500美元.
Take(sth)off(sth)在此表示”从某事物中减去(一笔钱)”之意,例如:
Can you take any money off the regular price?
Notes
No thanks!Forget about the CD player,then..算了,谢谢,那就不要CD唱机了.
Forget about(sth/sb)不把某事放在心上.
Let’s forget about our differences.
Lesson 18 Cashier’s收银台
Where should I pay for it?我要哪儿付款?
Please pay for it at the cashier’s over there.请到那边的付款台付款.
The two bills come up to two hundred and thirty yuan.两张账单总共230元.
You’ve given me two hundred and thirty yuan.你总共给我230元.
Your change and receipt.找你的钱和收据.
Would you like a receipt?你要开收据吗?
Please change your money at the Foreign Money Exchange Agency.请到外币兑换处兑揣换.
Sorry sir.We don’t accept credit cards.对不起,先生,我们不接受信用卡.
Please sign your name here.请在这签上名.
Please endorse it,sir.请签名,先生.
Would you please give a deposit first,sir?先生,请先付定金.
Do you want to pay a lump sum or pay by install-ments?你想一次付清还是分期付款?
Please double check it.
Dialogue1
C:How much is it altogether?合计多少钱?
S:Let me calculate it for you,sir,the total is three hundred and sixty dollars.让我算一下,共三百十元.
C:(Take out a five hundred dollar notes.)Here you are.(拿出一张五百元的纸币.)货款在这儿.
S:Take you five hundred dollar note.Here’s your change,sir.Onea hundred and forty,please double check it.
收你五百元,这是找你的钱,先生.共一百四十元,请点收.
Dialogue2
C:Do you take U.Sdollars?你们收美元吗?
S:I’m sorry,sir.We only accept Hong Kong dollars.Maybe you could exchange it at the counter over there.
对不起,我们只接受港币,或许你可以到那边的柜台兑换.
C:No,thank.Then I will pay by credit card.不用了,我用信用卡付款吧.
S:Thank you,sir.Please sign here.(Checkst the signature.)Thank you,sir.Here is your receipt.
谢谢,请在这儿签名.(核对签保.)谢谢你,先生,这是你的收据.
Dialogue3
S:I’m sorry,sir,it’s out of stock now.Would you like to order one?对不起,先生.这货暂时脱销,你要预订一件吗?
C:Yes,please.How long does it take?好的,大概要多久?
S:Probaly two weeks.Would you like to pay for it now,or give a deposit first?
大约要两个星期,你想现在付款还是先付定金?
C:I’ll pay a deposit.先付定金吧.
Dialogue4
C:It’s too expensive!太贵了！
S:You could pay by installments,sir.你可以分期付款。
C:Really,how does it work?真的，那是怎样的？
S:First,you pay a down-payment of five hundred dollars,then two hundred dollars each month for twelve months.
你先付五百美元的首期，往后十二个月每个月付二百美元。
C:It sounds attractive.Let me think about it.很有吸引力，让我想一想。
Notes
.It’ssounds attractive.Let me think about it.很有吸引力，让我想一想。
think about sth.考虑或盘算
I will think about it and let you know tomorrow.
Lesson 19 After-sales service售后服务
What seens to be the trouble?哪儿有问题？
We’llexchange it,of course.当然，我们换。
We’re sorry to have troubled you.对不起，给你添麻烦了。
Yes,we can arrange that.Wwuld you please sign here for the return.
是的，我们可以办，请你在这儿签字办理退货。
But this one is a bit more expensive.You have to pay the difference.我恐怕这个稍贵一些，你要照价补差额。
I’m afraid I can’texchange it for you.恐怕不能为你减价。
We’re sorry we can’t exchyange discount sale’s goods.对不起，打折扣减价产品是不是换了。
We’re sorry,we can’t exchange iten that has been ill-used.对不起由于使用不当而引起的损坏，我们无法退换。
Having used it for a week,I found it can’t work now.用过一周以后，我现在发现它不能工作了。
I’ll go myself in a minute.我马上亲自去。
Dialogue1
C:Excuse me,this is a clock I bought in your store a month ago.There must be something wrong with the movement.It often stops.打扰了，一个月以前我在你们商店买的这个钟经常停，我想肯定是钟的机心出问题了。
S:I’m sorry to hear.Can I see the receipt?很抱歉出了这样的问题，我可以看看收据吗？
C:Certainly.当然可以。
S:It’s famous brand,isn’t it?We sell quite a number every day.I really wonder what has gone wrong with this clock.
这是个名牌，我们每天都要卖出好几个，我确实不知道这个钟出了什么问题。
C:Can you have it repaired?你能修理吗？
S:Of course.We guarantee the quality of the product we sold in our store12 months for the clock.
当然，我们店里卖出的钟表产品保修十二个月。
C:That’s good.那就好。
Notes
I really wonder what has gone wrong with this clock.我确实不知道这个钟出了什么问题。
Wonder不知道；自付
Wonder意思是在这个句子里表示“不知道；自付”，I wonder=I don’t know
I wonder who she is.
Dialogue2
S1:Good afternoon,madam.下午好，夫人。
C:Good afternoon.May I speak to Mr Chen,the sales manager of your shop?
下午好。我想找陈先生，你们公司销售部经理。
S1:Wait a minute,please.请稍等。
S2:Is there anything I can do for you?有什么需要效劳吗？
C:Yes,I’m your customer.You know I bought a washing-machine last week in your shop.Having used it for a week,I found it can’t work now,they say something is the matter with the motor.我是你们的顾客，一个星期前我在你们店买了一台洗衣机。用了一周后发现它现在不能工作。他们说是发动机坏了。
S2:Now show me your receipt and let me check it.让我看看你的收据。
C:Could you please send someone to have a look?你能找人去看一下吗？
S2:Tell me your address,please.I will go myself in a minute.把你的地址告诉我，我马上亲自去一趟。
C:Thank a lot.谢谢。
Notes
Could you please send someone to have a look?你能找人去看一下吗？
Send(sb) to (do sth)派遣某人做某事
His mother sent him to the shop to get some bread.
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2006-7-12 2:20:00
